| How to Handle Clients
by
Peter Cooper
If you want to make money selling your services on the Web, you
need to know how to keep your clients happy. Peter tells you how. Dealing
with Customer Objections
by Peter Cooper
Customers are always right,
but they're not always fun to deal with. Peter gives you some tips on how to handle
customer objections in such a way that you still make the sale. The
Customer's Always Right. Right? Right!
by Tom Ahearn
Another new buzzword
has jumped on the Net: "CRM" (as in "Customer Relationship Management").
If you're an eBusinessperson, you better learn this one. | 
