2000 & Beyond - Affiliate Programs Look at the
New Millennium
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by Michael J. Moody
Affiliate programs have become the darlings of the Internet.
From a concept that was made popular by Amazon.com, this
marketing approach has swept through the Internet like
wildfire. Everybody that is anybody, now has an affiliate
program. And why not? For product suppliers, it is the
ultimate "pay-for-performance" mechanism. No sales, no
commission! And for Internet marketers, it can relieve
many of the backroom tasks and details that can kill a
small business.
As originally envisioned, affiliate programs only required
the affiliate to put up a banner ad on their web site.
Each banner had a unique identification number and as
customers moved to the product suppliers site through the
banner; the affiliate's ID# would remain with the customer.
Should the customer buy anything at the supplier's site,
the affiliate would get credit for it and receive a
commission.
This system worked well for companies such as Amazon.com,
who now have over 300,000 affiliates that have Amazon.com
banners on their site. However, there have been a number
of problems with this marketing model since it was
introduced. Work has been underway to resolve some of
these shortcomings.
As a matter of fact, nothing more than an evolution has
been taking place over the past 12 months with regards to
the structure of affiliate programs. While this has
certainly been noteworthy, it is really just the beginning
of the changes ahead for this unique marketing approach.
Rather than just provide an overview of the current state
of the affiliate marketplace, this article is intended to
speculate on where it will end up. Accordingly, we will
look at several aspects of the affiliate marketing approach
and provide some insight to the problems as well as
potential resolutions.
The Basic Concept
Originally, upstart Amazon.com began using the affiliate
concept as a marketing method, and as a way to limit their
expenses until there was an actual sale. Today, this
approach continues to attract smaller, specialty merchants
to its ranks. The majority of these merchants are new
companies with limited marketing budgets. Looking down
the road a year or two, we will see that similar to most
things on the Internet, many of these pioneering companies
will make way for the big dogs. An excellent example of
this trend is search engines, the previous darling of the
Internet. Today, most of the successful, independent
search engines have either been purchased by big Internet
players or will be shortly. Obviously, the success of the
affiliate marketing approach has now been noted by the big
names in marketing and they will be moving into this arena
swiftly.
Big name direct marketing firms have either begun affiliate programs
or will be announcing them in the near term. The movements to this
market by the big firms will be a trend that will continue and will
ultimately lead to the demise of many of the smaller, marginal players
that are flooding the market today. Bottom line, the big boys are
coming to town and you better plan accordingly.
Other trends that will occur:
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Today, most affiliate programs allow an unlimited
number of affiliates. They do not limit in any way there number,
in fact, Amazon.com points with pride to its network of 300,000+
affiliates. Forward looking program managers will recognize
that in order for network members to earn meaningful income,
they will have to limit the total number of affiliates in the
program. As a result, one can expect affiliate programs to begin
limiting the number of their affiliates. The offset for this
change is that program managers may begin setting minimal sales
goals to maintain active membership in their programs.
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Most affiliate programs today are simple product
supplier/product marketer relationships. Each piece in this
equation is easily replaceable by either party. In an attempt
to attract and retain effective marketers, program managers
have begun to tie the two parties more closely together. Recent
examples of these efforts would include such things as coop
ads, company car programs, mortgage payment plans and even stock
ownership. It is anticipated that this movement will increase
in the future as program managers realize that successful affiliates
are worth their weight in gold.
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As affiliate programs continue to attract new
Internet marketers, one of the key items that is beginning to
be offered is quality training and marketing assistance programs.
Some of the most productive affiliate programs incorporate a
"paint-by-the-numbers" approach to instructing their affiliates
how to best market their products. These daily "to-do" lists
are extremely helpful to new marketers and even provide a built-in
discipline for the more experienced marketers. Increased emphasis
on these programs and shared marketing tips from successful
affiliates can be expected.
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Along the same lines, some program managers
also offer increased training as a means of additional revenue
to the affiliates. Programs such as WebPosition GOLD for example,
allow affiliates to increase their commission percentage if
they want to be more active in the sales process. Rather than
just market the product, a marketer may choose to become a distributor
and assist customers by answering questions, product fulfillment,
etc., thereby increasing their commission rate from 15% up to
40%. These two tier commission structures will continue to grow
in the future.
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Diversification will be a commonplace occurrence
in the future. This will be the case on both sides of the transaction
(program manager and affiliate). Once program managers have
successful affiliates in place, they will begin to offer varied
products to there marketing groups. Such is the case, for example,
with affiliate marketing guru Declan Dunn, who has expanded
his information product line to now include such things as CD
Cleaners. Clearly, this is a trend that will only accelerate
in the future.
Additionally, successful marketers, not wanting to have all their
eggs in one basket, will work to establish relationships with 3
or 4 key affiliate programs. This will assure them multiple streams
of income, while limiting the disruption should one of the programs
encounter problems. It will also put the marketer in a better negotiating
position, if he is not tied to one program.
Promotional Activities
In the beginning, affiliate programs were viewed as
a method for deriving extra income for successful webmasters. The
emphasis was on providing a mechanism that required no additional
work on the part of the webmaster. Banner ads were perfect for this
approach. Banners, however, were heavily dependent on the webmaster
already having significant amounts of traffic coming to his web
site. Obviously, not everyone has this type of traffic at there
web sites. As a result, a number of different approaches have evolved
to resolve this issue. One of the most successful has been the introduction
of the FREE web page concept as an alternative to the banner ads.
As the affiliate program concept moves forward, the
banner ad approach will give way to the free web site concept. The
reasons include the decreased effectiveness of banner ads, as well
as the ability of the program manager to better control the site
content. Many affiliate sites today are nothing more that 10 or
12 banner ads accumulated at one location. The lack of professionalism
of this approach is obvious. Additionally, a new marketer can move
effectively into affiliate programs without have to be an HTML wizard.
While all Internet marketers are struggling to locate
effective promotional methods, affiliate marketers are limited in
what they can do. They can not utilize such recognized methods as
press releases, or ezines. One method, however, that is gaining
wide acceptance by all Internet marketers is clearly one of the
best options for affiliates, that is opt-in e-mail. This method
has recently enjoyed some success, but in the future it will become
"numero uno." For the most part, if done properly, this will be
the most cost-effective method to reach a highly targeted market.
While fears of SPAMMING have caused marketers to shy away for this
method, an aggressive "opt-in" e-mail campaign will become the most
productive marketing activity for the successful affiliate marketers
of the future.
Part and parcel to this "opt-in" e-mail movement is
the increased importance of the "opt-in" mailing list. List development
will be a basic requirement for any successful Internet marketer.
While it is always better to develop your own list, many people
are unable to do this, thus increasing the value of a good opt-in
list vendor.
Other promotional considerations will include:
- Another major marketing element has been search engines. While
there is little doubt about the overall effectiveness of these
free resources at reaching a highly target market, they have
been an area that has long been ignored by affiliate program
marketers. Movement to "free web site" affiliate programs, however,
will change this in the future, since some of the most effective
search engines techniques such as doorway pages, etc. can be
utilized in conjunction with them. Having said that, there remains
only about a dozen truly beneficial search engines and the vast
majority of emphasis will be placed on them. Progress from a
number of sources will greatly accelerate this activity.
- As affiliate marketers begin to keep better statistics on
their sources of revenue, the interest in marginal promotional
activities will decrease. Among the activities that will be
evaluated are both classified ads and FFA sites. Even with state-of-the
art blasters, utilization of these methods is a time consuming
activity that has questionable results. At the end of the day,
there are only a handful of productive classified ad sites,
so marketers will concentrate their efforts on those sites rather
than "blast" there ads at 1,000 of nonproductive sites.
- There is one type of ad that does pay huge dividends and that
is ezine ads. It is expected that this is an area that will
continue to see significant growth. Affiliates can determine
the target group that the ezine is directed at and also knows
the number of people that the ezine is disturbed to. Ezine advertising
will be a mainstay for many affiliate marketers in the future.
Writing articles for ezines. can also be a very effective promotional
activity for some affiliates.
Summary
Affiliate programs have made a big impact on the landscape
of Internet marketing; however, they are just beginning to fine
tune their approach. This evolution will continue and forward-looking
program managers and marketers will need to adapt their operations
to this changing environment.