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by Peter Cooper
Merely developing an e-commerce site nowadays doesn't ensure its success. In fact,
it could be a costly mistake for your company. "Slow down!" I hear you cry. "Everyone
else is telling us to get onto the Web and implement e-commerce as soon as possible!"
Hold back that enthusiasm for a second, and let me explain.
The Year 2000 has been a dangerous year for e-commerce. Thousands of employees
have lost their jobs and scores of popular sites have folded. These are volatile
times. Not everything is bad, as Riyaj Shaik's article The
Future of eCommerce tells us. Still, rushing headlong into a new e-commerce
venture isn't wise. But, believe it or not, a bit of American history can actually
help us put a bit of perspective on things.
The Gold Rush
Story
Think back to the legendary gold rush ages. The prospectors
are enthusiastically running back and forth across the land trying to get rich.
However, we all know that the people who eventually did become rich from the gold
rush were those who set up shops and services along the routes which the prospectors
used. In essence, the retail industry boomed. But, the retailers were selling
to the people that the prospectors attracted, as well as to the prospectors themselves.
Effectively a business to business (B2B) market.
Imagine someone
who opens a general store on a busy section of a prospecting route, with no competition
nearby. The shop is inundated with business and hungry prospectors. Compare this
to Amazon.com when it launched. Similar, isn't it?