Increase Sales by Extracting Benefits from
Your Products and Services
Home > Profit > Selling
Products or Services > Increasing
Sales > Articles
by
Calvin Merrick
Your Customers
and Prospects are selfish!
They are not overly concerned with
the general operations and welfare of your company.
Customers
and Prospects are basically concerned about one aspect of your product or service;
"what's in it for me!" You and I are the same way when we make our own purchase
decisions! It is simply part of the psychology of buying and selling!
Too many beginning and seasoned copywriters confuse "features" with "benefits"!
Oh, they will say they understand the difference, but when it is time to present
these benefits in writing, something comes up missing! It's usually the answer
to the prospects question of "what's in it for me" - the BENEFITS!
So, what's the secret to writing compelling, "make-you-wanna-buy-now" benefits-filled
copy?
I'll tell you; but wait, maybe we need to answer this question
first: "What Exactly Are Benefits Anyway?"
Here is how a Webster's
Unabridged Dictionary defines "benefit".
"Whatever promotes prosperity and personal happiness, or adds value to property;
advantage; profit."
So we can safely assume that the customer or
prospect is looking for ways in which your product or service will solve his/her
problem(s). They are looking for what they get in exchange for what they they
pay.
Here are some before and after examples to help make
things clearer.
You write:
"This snazzy new
car has air conditioning!"
The Customer thinks:
"Who cares, most do, but what do I get - what does my ego get?"
You should be writing:
"The AC in this snazzy new car provides
the ultimate in comfort, why when everyone else slithers muggy and damp from their
vehicles , you'll exit your automobile cool, dry and in control!"
Folks, there is no magical mystical secret combination that will make prospects
want your product or service. It has however, been proven time and time again
that a compelling, well written sales letter that makes the prospect aware of
the many benefits of that product or service will yield the results we all seek.
Here are two assignments that will help you become a master at
benefits-based copywriting!
Assignment One:
Look at your products and services and start creating a Master List of all the
ways it can benefit a buyer. Then the next time you sit down to write a sales
letter, have this list at your side and stuff as many of the listed benefits into
your letter as possible.
Assignment Two:
When
you receive business mail from other companies, go through their letters and brochures
and high-light all the benefits you can find. Pay careful attention to how they
are knitted into the sales letter. If any of the benefits match your products
or services, re-write them and put them on your Master Benefits List.
You can also do the same with email. Print out sales letters that impress you
and start high-lighting.
Do this on a continuing basis and you
will become a master at writing "benefits-laden" copy that sells tons of products
and services!