Newsletter Tutorial:
An Overview of Newsletters
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By
Peter Cooper
Nowadays,
it seems as if e-mail newsletters are the new 'Web site'. Let me explain that
seemingly ill worded sentence. In 1996, everyone was proclaiming that if you had
a company Web site your business would increase ten-fold and your customers would
remain loyal. Now Internet marketing gurus are preaching in a similar way about
the benefits of having your own e-mail newsletter.
In this
series of articles, I'm going to explain what a newsletter is, what you can achieve
with one, how to develop a concept and content for your newsletter, as well as
how to promote it and build up your readership. I hope you can use this information
to develop your own high-yield newsletter that benefits your business greatly,
just as a Web site did back in 1996.
Definition of a newsletter
An
e-mail newsletter is an impersonal e-mail you receive on a regular basis, similar
to subscribing to a magazine. Most newsletters are sent out weekly or monthly
and you should receive it instantly. The amount of newsletters available on the
Internet is staggering and they cover every subject. If you're a teacher, doctor
or masseuse, there's bound to be a newsletter just for you. There are also general
newsletters that cover things such as news, gossip and lifestyle topics.
To
be blunt, separate to the subject of the newsletter, there's two types of newsletter.
Those that you read and enjoy receiving, and those that you don't. The latter
are usually ones that you didn't specifically sign up for. You may have been automatically
signed up to it when you joined up with a certain Web site, or bought a product
from a site. These newsletters are predominantly set up to provide customers with
information, increase customer loyalty and to make money through advertising.
Those
newsletters that you specifically signed up for and enjoy receiving are, obviously,
the best type. They may contain advertising, but they probably have interesting
links or articles in them too, as well as tips and insider advice on your industry
or area of interest. You need to consider what sort of newsletter you want to
create. Do you want to provide a newsletter to existing customers? Or are you
starting afresh with a topic that you're merely interested in?
However,
the definition of an online newsletter isn't set in stone. The earliest e-mail
newsletters were often referred to as e-zines although they were rather different
from what we expect to receive today. Nowadays, at least half of e-mail newsletters
are of the commercial type and contain advertising, one of the reasons why they're
so popular with the marketing gurus.
At iBoost, our newsletters
are primarily designed to help people like you, our visitors. Of course, iBoost
is a company so we do advertise in our newsletters but in a non-intrusive way.
Infact, most of our advertisers are offering goods and services that webmasters
seem to appreciate! This is a combination of the two types I explained, the newsletters
are helpful and contain useful information, but they also exist for a commercial
reason. They remind you that we're here to help, and encourage you to visit iBoost
on a regular basis.
Spam!
An important
thing to realize is that newsletters are not just spam or junk mail. Most of the
time you will have signed up for the newsletter or Web site in question, and the
majority of publishers do not purchase lists of unsolicited e-mail addresses to
use. After all, they'd be innundated with complaints, wouldn't they? Of course,
there is always the risk of appearing to be spam or junk mail, and I'm going to
cover a couple of methods to reduce this risk in a later installment.
Why
Create a Newsletter?
So we've examined what a newsletter
is and how they're used, but why should you really create one? There's a variety
of things you can use a newsletter for.
- Keeping
in touch with customers (give them special offers, remind them about your site,
ensure loyalty, provide useful links)
- Developing relationships with people
who have similar interests to you
- Providing an industry or group of people
with proprietary information (like iBoost's newsletters)
- Just for fun!
Whatever your reason for starting a newsletter, you
need to stick with it and not let it fall to the bottom of your 'To Do' list.
You and your subscribers won't get any benefit from a non-existent newsletter!
Keep on the ball, and even let someone else run it if you get too busy with other
things.
In the next installment we're going to look at developing
a concept for your newsletter, recognizing a suitable audience for it, and considering
what direction you want to take it in.