Marketing
as a Second Language
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One of the defining features of Western civilization
is that we're all amateur marketers by default. Regardless of what
our mother tongue is, the second language we are most exposed to is
invariably Hype.
By the time a child is five years old he is probably
able to sing more jingles than songs and identify more corporate logos
than letters of the alphabet. No wonder, since it can be very difficult
to tell where a hamburger or a toy or a movie leaves off, and where
a global marketing juggernaut begins.
Consider an average day in your own life. Because the
most precious commodity in our marketing-based society is Consumer
Attention, the fast and furious battle for our awareness clobbers
us during every waking hour.
Rather than list all the places and ways in which marketers
grab our attention, it would be easier and more poignant to list the
places and situations that are free of any marketing message: to wit,
none.
You pretty much have to leave society and head off
into nature to get away from it all, right? Wrong. The average person
dressed and equipped for the great outdoors displays more corporate
emblemry than a Nascar racer. If that's not enough, they're probably
imprinting the earth with a shoemaker's logo with every step.
The point isn't to decry this arguably greed-warped
and spiritually bankrupt situation, but rather to sharpen our own
marketing skills from it. For instance, don't be fooled by the name
- junk mail is a goldmine of marketing intelligentsia. Collect it.
Become a student of it. Ask others to save theirs for you, especially
those items that they like and dislike most.
Then, reverse engineer it.
By reverse engineering, I mean try to figure out the
reasoning behind every decision. Why this envelope? Why this headline?
Why this message to this recipient?
That's the great thing about marketing - there are
no secrets. If it works, it's out there getting in all our faces.
If it doesn't, you won't see it... at least, not twice.
Try to get in the habit of reverse engineering all
the marketing messages that hit you throughout the day. Each of those
messages cost someone money - they weren't taking potshots.
That's not to suggest that it's all good. Actually,
you can learn as much from bad or inept marketing as from the good
stuff, so don't dismiss schlock too quickly.
If marketing is the second language of the Western
world, then speaking it fluently is just a matter of developing some
good listening skills. As with any language, there's a science behind
the art. Master the underlying structure, and all the power-packed
headlines and spiffy taglines will follow.