How
to Make your Name Stick
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Branding
Today, we are constantly bombarded with marketing messages
that seem to be just one big blur of sameness. Limited by society's
very short attention span, your marketing message has to be effective
enough to communicate and create top-of-mind awareness within an extremely
short amount of time. Thus, the name is the best tool -- and often
the only one -- for accomplishing this efficiently.
When positioning a company or product, your name has
to "stick" firmly in the mind of the marketplace and must do so almost
instantly. While uniqueness is an important factor, there are other
elements that will help you in the anchoring process; elements that
cause a name to be easily remembered as well as chosen when a customer
experiences a specific need or desire. So, here are some simple rules
to follow when choosing a name for your company or product.
WHAT DOES IT DO?
To make a company or product name truly memorable,
it should convey its main feature or benefit. If I give you the word
"Die Hard," for instance, you will naturally think of a battery or
motor that dies hard. If I tell you "Jiffy Lube," you will naturally
assume that it's a garage offering oil changes in a jiffy. If I tell
you "Band-Aid," you will think of an adhesive bandage that comes to
your aid.
Names that do not convey at least the basic nature
of a company will be easily forgotten. This includes acronyms, such
as "MGF Holdings Limited" (that name makes you wonder "What in the
heck are they holding?"). It also includes self-titled companies,
such as "Michel Fortin International" (which was, believe it or not,
the name of one of my original companies -- one that failed nonetheless).
Benefits are particularly effective because such a
name would make a company or product appear as if it had some added
value. As a result, being positioned above the competition in the
minds of people, the name will thus be quickly remembered when people
make their decision to buy.
RHYMES MOVE MINDS
Ever since the spread of books, memorization became
less important and the process of rhyming, in the same way, has gradually
fallen out of favor. We all remember in one way or another the nursery
rhymes we were told as children. In today's memory management courses,
for instance, they tell you to use rhymes and word association. Rhyming
is pleasing to the ear and, beyond ease-of-recall, it also tends to
adds credibility.
Dr. Matthew McGlone, a researcher at Lafayette College,
has found that rhymes not only make a phrase more memorable, they
also make it more believable. People surveyed prefer sayings like
"Woes unite foes" to "woes unite enemies." He says, "Sometimes a singsong
quality is a pleasing thing, and by virtue of the words being pleasing,
they can confer a greater sense of truth."
While some names use multiple words such as "Blinds
of All Kinds" or "Ronald McDonald," most names are
made up of a single word. In these cases, therefore, the job would
be conferred unto the tagline (that small sentence that follows and
complements the name).
If I said "It takes a licking but keeps on ticking,"
you will probably know what product I'm talking about. And if the
tagline rhymes with the name with which it is associated, the name
will stick even more effectively as a result.
REPETITION RESONATES
What do "Saran-Wrap," "Coca-Cola," "Willy Wonka," "GI
Joe," "Barbie," "Wayne's World," "Hamburger Helper," "Crispy Crunch,"
and "Blockbuster" all have in common?
Similar to rhymes, the repetition of sounds, particularly
consonants, have that pleasant and obviously effective singsong quality.
They make the name more memorable by making the pronunciation more
simple. In other words, it is definitely easier to remember a string
of similar sounds than it is to remember a combination of totally
different sounding words. Did you "See the softer side of Sear's"
lately?
Remember, above all, that branding, while a powerful
tool in your business, is even more powerful when names stick. From
the simplest product to the most abstract or complex technical service,
a memorable name helps to make the company or product memorable as
well.