Brand Recognition
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by Bob Osgoodby
Most of your larger companies have recognized the
value of brand recognition. McDonalds has their arches, Goodyear has
its blimp and AOL has its distinctive pyramid.
While many people maintain that the Internet creates
a level playing field with the larger companies, brand recognition
is often overlooked. Larger companies do the majority of their advertising
offline. Sure, they will reference their web sites in their ads, but
are not completely dependent on web advertising.
Net based entrepreneurs must also create this brand
recognition if they hope to succeed. This can be done in a number
of ways.
Many people who have local businesses, can promote
their web site with their web address on their letter head or business
card, but these are not the people we're talking about here. To them,
the web site is simply an offshoot of their existing "brick and mortar"
business.
We're referring to people trying to compete on the
national level. There are a number of companies that have done this.
One example is the "Cookie Cutter". Their "dumb little ad" is their
brand recognition. Anyone who has been around the web for awhile will
immediately recognize their ads. But, this may be a case where the
brand recognition can work against you. Many people adopt a "been
there - seen that" attitude and immediately "click on by".
So what do you do to try to achieve your brand recognition?
First - a consistency of ad copy will go a long way. It is a proven
fact that it takes 5 to 7 exposures to an ad before someone may look
further. If you change your ad copy every time you post it, people
will not identify with your ad.
If you use the same ad in many different places, people
will start to identify with it, and may ultimately take a further
look. But that of course raises a dilemma. How do you know if you
have a good ad that will draw, or one that needs to be changed?
Ladd Jones, the webmaster at Cashmall.net, who has
been advertising on the web for a number of years, may have come up
with the answer. What Ladd does is to place three different ads in
a Newsletter, that he knows has a good draw and is his proper target
market, for the same product. He then tracks the "hits" he gets with
each ad. If one is not drawing, he changes that one. When he gets
one that is outdrawing all the others on a consistent basis, he then
puts on an advertising "blitz" with that one.
His "brand recognition" is his copy. People will begin
to identify with his ad, and after seeing it a number of times, and
in different places, will usually investigate further.
After identifying a "killer ad", the smart merchant
then carries that same theme through to their web site. Again, consistency
is the key here.
While you may not have your arches, or own a blimp,
your brand recognition is no less important than it is to the "big
guys". Unquestionably, it is one of the more important thing you should
try to attain.