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Subject: Our Vision
From: Thomas Gorny / CEO and President
We at IPOWERWEB are very thankful for
having the opportunity to serve our customers. Our ambition
is to serve every customer beyond his or her needs. I can
assure you that we are truly dedicated to providing you the
best web hosting service possible.
We value having the privilege to host every single web site,
from business ventures to baby albums--by no means do we take
this privilege lightly. We are aware of the responsibility
and confidence you have placed in us to host your online presence.
I would like to take this opportunity to present IPOWERWEB
from the inside out to build a stronger relationship based
on trust and respect. We at IPOWERWEB live and work by a few
very simple yet important principals.
The customer is the #1 focus for the entire company. I regularly
emphasize to everyone at IPOWERWEB that our customers and
no one else provide us the opportunity for rapid growth, making
us the one of the fastest growing technology company in United
States.
The management approach we take is unique and very effective.
Our entire staff, including our management, is equally responsible
for supporting our customers at all times. We have a proprietary
tracking system in place, which evaluates and measures our
company performance ensuring that everyone in the company
lives up to our customer expectation. This combined with the
attention to detail and the effort of making constant improvements
gives IPOWERWEB a competitive edge in our industry.
Furthermore, empowering our employees is the key to our company
success and ultimately our customer's satisfaction. We accomplish
this by providing a pleasant working environment and encouraging
team effort through education, growth opportunities and rewards
for good performance. In simple terms, happy employees make
happy customers. :-)
In my eyes the web hosting industry is very complex. There
are many web-hosting providers all presenting the same promises
of superior web hosting and market leadership. But this isn't
as simple as it seems. Supporting your customers the right
way requires the know-how and infrastructure in every area
of the company that IPOWERWEB has cultivated since its inception.
It also requires flexibility on behalf of the provider to
meet customer needs for third-party applications such as databases,
scripts and commerce apps, among other things. Unfortunately,
customers have frequently walked away disappointed because
their hosting provider was unable to deliver on their initial
promises.
I do not like to speak on behalf of other web hosting companies
but I am confident that the reason why they cannot deliver
where IPOWERWEB can is not because they do not want to. A
lot of web hosting companies, which enter our industry lack
the adequate management skills and the sufficient funds to
invest in research, development and infrastructure. With all
of the web hosting options available today, the burden falls
to the web-hosting customer to exercise due diligence in selecting
a quality provider from the multitudes that are available.
Pursuing total quality and delivering on our promises, research
and development are the most critical aspects of IPOWERWEB's
mission to be the best web hosting provider in the industry.
To that end, you will notice that one of our strengths is
constant improvement across all departments and deployment
of new features or processes.
IPOWERWEB has prospered by following the fundamental principles
of customer care, attention to detail, value proposition and
ongoing innovation. We hope you decide to let the quality
that we have dedicated ourselves to cultivating here work
for you by choosing IPOWERWEB for your web hosting needs.
Sincerely,
Thomas Gorny
Chairman / CEO
IPOWERWEB |
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